XXX PLEASE ANSWER THE FOLLOWING QUESTIONS XXX
A– What is the overall length of the balance?
B– Are there any names or numbers on the tube or the end of the spring?
C– What is the colour of the tube and the colour of the tip(if applicable?
D– Is there a tilt facility or not?
E– What is the width and height of the sash in question?
F– Is the sash single or double glazed?
G– Is the window PVC, Aluminium or Timber?
H– Do both sashes slide?
I– Which sash is the problematic one, Top or Bottom?
J– Please send a picture of the balance end to- firstname.lastname@example.org or via text 07854 410670